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Tokyo Cheap Hotels - SAKURA GROUP
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 FAQ
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 Placing a reservation
| Q. |
Do I need to pay any deposit for the reservation? |
| A. |
No, you don't have to pay anything before check-in. |
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| Q. |
Can I share a bed with my daughter? And how much do you charge her? |
| A. |
If she is under 5 years old and share the bed with you, she will not be charged.
<exceptions>
* When she needs her own Futon (Japanese-style bedding) in Japanese rooms, she will be charged the regular rate.
* You can’t share a bed with her in dormitory rooms. |
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| Q. |
Can I get a non-smoking room? |
| A. |
Yes, we have only non-smoking rooms. |
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| Q. |
How long are bookings accepted in advance? |
| A. |
6 months before is the maximum. However, group bookings (more than 10 people) are accepted anytime. |
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About our facilities
| Q. |
Can I leave my luggage with you before check-in? After check-out? |
| A. |
Yes. We could store your luggage in a storage room before check-in and after check-out. |
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| Q. |
Is there any locker in your hotel? |
| A. |
No. However, we can keep your important belongings(ex. passport, laptop) in our reception. |
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| Q. |
Do you provide linens and towels? |
| A. |
Yes, linens are included. Towels are included in all regular rooms. As for dormitory rooms, towels could be rented with 100 yen, and you can keep it until you leave. |
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| Q. |
Do you have rooms with private bathrooms? |
| A. |
Yes, all regular rooms have private bathrooms. |
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| Q. |
Can I do my laundry? |
| A. |
Yes, we have a laundry service in our hotel.
There is a coin laundry on the first floor. |
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| Q. |
Can I use my laptop? |
| A. |
Yes. LAN cable is supplied in all private rooms for free. Also WiFi is available in the lobbies. |
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About our service
| Q. |
Do you have pick-up service? |
| A. |
Yes, pick-up service to/from Narita Airport for 6 or more people is available for 2,700 yen per person. For individual travelers, we recommend public transport which is also quite convenient. |
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| Q. |
Do you have a curfew? |
| A. |
No. We are open 24 hours, so don't worry about it;) |
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| Q. |
Until what time should I check-in? |
| A. |
We will hold your reservation until 10pm, therefore if you will arrive after 10pm, please contact us in advance. |
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| Q. |
Do you accept credit cards? |
| A. |
Yes. We accept all major credit cards but not debit cards. |
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| Q. |
Do I need to bring my YHA card? |
| A. |
No you don't. We are not a member of YHA. |
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| Q. |
Can I have breakfast at your hotel? |
| A. |
Yes, breakfast is available from 5am to 11am for just 320 Yen. |
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| Q. |
Can I send my luggage or letter before check in? |
| A. |
Yes, we can keep it until your arrival. But please write down your check-in date and your name on it. We could also send or receive packages on your behalf. |
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Copyright 2007-2010 SAKURA HOTEL IKEBUKURO
2-40-7 Ikebukuro Toshima-ku, Tokyo Japan 171-0014 TEL: +81-3-3971-2237 FAX: +81-3-3971-7981
サクラホテル池袋 〒171-0014 東京都豊島区池袋 2-40-7 電話:03-3971-2237 FAX:03-3971-7981 |
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